Information Technology Service Management Consultant Job at Cloud Resources LLC, Austin, TX

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  • Cloud Resources LLC
  • Austin, TX

Job Description

Job Title: ServiceNow Developer – Security Operations & IRM Location: San Jose, CA / Austin, TX (Hybrid – Onsite 3 Days/Week) Job Summary: We are seeking an experienced ServiceNow Developer/Administrator to support the design, development, and implementation of security and risk management workflows within ServiceNow. This role will focus on Security Operations (SecOps), Vulnerability Response, and Integrated Risk Management (IRM/GRC) while integrating ServiceNow with various security tools and platforms. Responsibilities: Administer, design, develop, and implement applications within ServiceNow. Work closely with security teams to understand their needs and create automated workflows in ServiceNow. Develop and deploy UI Policies, UI Actions, Script Includes, Scheduled Jobs, Import Sets, and Transform Maps. Integrate ServiceNow with external tools such as Slack, BMC Remedy, Splunk, Qualys, Active Directory, JIRA, and SSO. Develop and manage Service Catalogs for security-related requirements. Provide advanced troubleshooting, bug fixes, and root cause analysis for ServiceNow-related issues. Conduct unit testing, functional testing, and follow SDLC best practices before deploying updates. Basic Qualifications: Bachelor’s degree in Computer Science (or related field) with 10+ years of development experience OR Master’s degree with 8+ years of experience. Minimum 5 years of hands-on experience as a ServiceNow Developer/Administrator. Expertise in ServiceNow IRM/GRC, Security Operations, and Vulnerability Response. Proven experience implementing Security Incident Response and Vulnerability Response in ServiceNow. Strong experience integrating ServiceNow with various security tools and enterprise applications. Active participation in the ServiceNow Community (please provide profile link if available). Demonstrated ability to deliver complex projects on time and adapt to new technologies. Please Share your Updated Resume to [email protected] Seniority Level Mid-Senior level Employment Type Contract Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr Cloud Resources LLC

Job Tags

Contract work, 3 days per week,

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