Job Description

Join to apply for the Design Assistant role at Schell Brothers .

The Design Assistant supports Dcor Directs business efforts to deliver a customer experience consistent with the Schell brand promise. This position provides direct administrative and design support to a high-producing residential interior decorating firm.

We are looking for a high energy, detail-oriented, extremely organized individual with strong computer skills, a basic understanding of common design concepts and artistic sense. This position supports the design process overall and plays an integral role in client communication.

Responsibilities

• Acts as the first point of contact for clients in the studio and on the phone by responding in a professional and courteous manner.
• Greets all visitors and guests upon entering the studio and provides appropriate assistance.
• Learns and uses language of design, window treatments, and home furnishings to assist clients in getting oriented to the space and our process.
• Follow up with homeowner leads to schedule design appointments.
• Maintains a daily check of the studio to ensure cleanliness and tidiness. Periodically needed to help merchandise and reset the studio. Updating samples and merchandise pricing as needed.
• Manages phone traffic including, but not limited to, answering and directing calls, retrieving and forwarding messages from voicemail and activating messages system at end of the day.
• Updates HubSpot contact records where appropriate.
• Assist Designer with Model Home lookbooks, proposals, and installation and delivery of the home. Occasional travel may be required.
• Assist Designer with product pricing, availability, and clarification as needed.

Required Skills

• Customer service minded
• Comfortable with technology
• Time management
• Great attention to detail
• Well-organized with multi-tasking abilities
• Knowledge of retail, interior design, or furniture
• Proficient in Microsoft applications: PowerPoint, Excel and Google Suite of Products
• Ability to work in a team-oriented environment that is fast paced and demanding
• Must be self-directed, have excellent initiative and organizational skills
• Works well under stress with the ability to deliver on time
• Excellent verbal and written communications

Bonus Skills

• HubSpot
• BigCommerce or Shopify
• Square Point-of-Sale
• Fyle
• Google Applications including Gmail, Sheets, Slides, and Drive
• Microsoft applications including Word, Excel, PowerPoint

The position is hourly plus bonus based on business benchmarks and measurable goals.

Seniority Level

Entry level

Employment Type

Full-time

Job function

Design, Art/Creative, and Information Technology

Industries

Construction

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