IT Business Analyst(only W2, Onsite) Job at CBTS, Columbus, OH

bzRtOWdDaWVZU1crRjJQUGtSa2FmS2RVbEE9PQ==
  • CBTS
  • Columbus, OH

Job Description

Job Description

Job Description:

The key experience interests are:

IT Business Analyst -

  • Requirement gathering (Certifications in CBAP would be a plus)
  • Tracing requirements to test cases
  • Leading meetings in a very organized manner
  • Critical thinking / problem skills
  • Customer relationship experience and vendor relationship experience.

IT Analyst

  • Customer relationship building
  • Managing service partners to application support SLAs
  • Reporting to customers status of portfolio
  • Number of apps
  • Incident status
  • Health of environment
  • Roadmap collaboration
  • Critical thinking / problem skills

Required Qualifications for Position

  • Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
  • 3 - 4 years experience in application, services or application analysis, deployment and support
  • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
  • Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
  • Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
  • Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
  • Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
  • Willing to travel to NiSource business unit or Service Provider locations, as needed
  • NiSource business operations knowledge
  • 2+ year s experience working with support vendors and a software support environment
  • Knowledge of ITIL processes and metrics

Job Tags

Work experience placement,

Similar Jobs

Plasser American Corp

Mid-to-Senior Level Project Manager Job at Plasser American Corp

 ...opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today. Mid-to-Senior Project Manager Location: Chesapeake, VA Travel Requirement: Up to 25% (project site visits) Plasser American Corporation (PAC) is... 

Corvian Community School

Charter School Bus Driver Job at Corvian Community School

Job Title: Charter School Bus Driver Pay : $22/hour Main Purpose: Corvian Community School develops the whole child and seeks to address the cognitive, emotional, social and physical needs of each student. The ultimate goal is to help students develop happy,...

MRG Exams

Audiologist - Campbell CA Job at MRG Exams

 ...Are you a Licensed Audiologist looking to take on an assessment role? Would you find it rewarding to serve the Veteran community? We are looking for an Audiologist to perform medical assessments on United States Veterans as part of the VA's disability benefits process... 

Amrize

Plant Manager - Aggregate Job at Amrize

 ...Operations Department - Dispatch, Fleet Maintenance Department, and Quality Control Department of the Region in addition Regional Administration / Financial function. \n The Plant Manager will analyze and monitor production efficiency / productivity to ensure the... 

Essentia Health

PHYSICIAN - EP Cardiologist - Duluth, MN Job at Essentia Health

Licensure/Certification Qualifications: Exciting Opportunity for a Cardiac Electrophysiologist in Duluth, MN Essentia Health Heart & Vascular Center is proud to be one of the largest programs in Minnesota, offering comprehensive diagnostic, therapeutic...