Wine Club & Guest Experience Manager – Full Time
Rancho Capistrano Winery | San Juan Capistrano, CA
Rancho Capistrano Winery, Orange County’s largest winery and Southern California’s Best Winery, is seeking a full-time Wine Club Manager to lead and grow our thriving wine club community. This is a dynamic role for a hospitality professional with a passion for wine, exceptional customer service, and strategic thinking.
Key Responsibilities:
• Oversee all aspects of the Rancho Capistrano Winery Wine Club program, including member acquisition, retention, and engagement
• Serve as the primary point of contact for wine club members, providing exceptional service, timely communication, and personalized experiences
• Manage and coordinate monthly wine club releases, including logistics, inventory coordination, packaging, and pickup scheduling
• Plan and execute member-exclusive events and tastings that drive loyalty and brand connection
• Track membership data and sales performance; analyze trends and identify growth opportunities
• Collaborate with marketing and operations teams on promotional campaigns, digital outreach, and in-store signage
• Maintain accurate member records, payment processing, and compliance with alcohol regulations through VinesOS
• Lead wine tastings, educate staff on wine club offerings, and serve as a brand ambassador at all RCW locations
Qualifications:
• 2+ years of experience in wine sales, wine club management, or hospitality operations, digital marketing is a plus
• Strong knowledge of wine and food pairings
• Proven ability to build relationships and deliver high-touch customer experiences
• Organized, detail-oriented, and capable of managing multiple projects and deadlines
• Comfortable with POS and CRM systems; proficiency in Microsoft Office, Canva
• Availability to work evenings, weekends, and during wine club release periods and events
What We Offer:
• Competitive salary - $75k/yr with bonus potential
• Staff discounts and wine perks
• Opportunities for growth within a dynamic and passionate team
• A beautiful work environment surrounded by great food, wine, and people
⸻
To apply, please submit your resume to [email protected].
...Component Design Engineer - BSME Target pay $55-$70 Description: Must Haves: Must have a BS or MS (mechanical or aerospace... ...consideration of safety, manufacturing capability, product physical and functional robustness. Design solutions also should...
...Job Description Job Description Hiring Experienced Wire Guide Cherry Picker & Reach Operators in Mississauga All Shifts Available! Day 7 AM - 3:30 PM Afternoon 3 PM - 11:30 PM Night 11 PM - 7 AM Requirements: Minimum 1 year experience Operating WIRE...
...centric culture that values innovation, results, and mutual respect. The Role Our client is seeking a Chief Financial Officer (CFO) who will be a strategic partner to the CEO and a driving force behind organizational growth and operational excellence. The CFO will...
Editor/Photographer, SportLocation: Los Angeles, Chicago (Hybrid)Type: Full-time/permanentWho You Are:As a talented editor and aspiring... ...results for live events and client projects. This role balances remote work with in-office and on-site opportunities, allowing you to...
...Services and IT ConsultingReferrals increase your chances of interviewing at MDA Edge by 2xSign in to set job alerts for Biomedical Engineer roles. Biomedical Technician Renal Dialysis PRN Assistant/Associate Professor of Instruction, Klesse College Biomedical Engineering...