Job Description

Job Description

Job Description

This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience

Job Title: Technical Writer

Onsite Requirement : New York, City. (A couple of days onsite required and travel to different sites.)

Hours: This is a variable hour, part-time position.

Job Summary: The Technical Writer will play a key role in documenting technical processes, system architectures, and standard operating procedures in support of enterprise data migrations, systems integrations, and software development initiatives. This role will collaborate closely with engineers, architects, and project managers to translate complex technical information into clear, concise, and user-friendly documentation for both technical and non-technical audiences. The Technical Writer will contribute to compliance, training, and knowledge-sharing efforts by creating and maintaining high-quality documentation throughout the software development lifecycle.

Key Responsibilities

• Develop and maintain comprehensive technical documentation for data migration strategies, including the transition from legacy systems (e.g., DB2) to modern databases (e.g., SQL Server).
• Document system architectures, data models, integration layers, and API endpoints to support cross-functional engineering and development teams.
• Create user guides, SOPs, quick reference materials, and technical manuals for internal platforms, ETL processes, and integration frameworks.
• Translate complex technical concepts into easy-to-understand documentation for various audiences, including stakeholders, compliance teams, and end users.
• Collaborate with data architects, developers, and subject matter experts to gather information and ensure accuracy in technical deliverables.
• Document security and compliance practices, including handling of PII, FERPA, encryption standards, and role-based access protocols.
• Support the development of training materials and onboarding content for new systems and technologies.
• Maintain version control and document updates in alignment with project timelines and system enhancements.

Requirements

• 5+ years of experience in technical writing.
• Bachelor’s degree in English, Journalism, Liberal Arts, etc.
• Proficiency with tools such as Microsoft Word, Visio, Confluence, SharePoint, or equivalent documentation platforms.
• Experience writing documentation for systems handling sensitive or regulated data (e.g., PII, FERPA) is strongly preferred.
• Excellent oral and written communication and collaboration skills with the ability to interface with technical and non-technical stakeholders.
• Familiarity with government or education sector environments, particularly DOE, is a plus.

Compensation and Benefits

The projected compensation range for this position is $53.00 to $62.00 per hour benchmarked in the New York area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at [email protected].

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or [email protected] emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

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