Job Description

Akkodis is seeking a Site Reliability Engineering (SRE) for a Contract with a client in Dallas, TX. This role involves troubleshooting e-commerce application issues and monitoring system performance to ensure optimal availability and functionality.

Rate Range: $41/hour to $56/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Site Reliability Engineering (SRE) job responsibilities include:

• Respond to production incidents and alerts within defined SLA timeframes, ensuring timely resolution of critical issues.

• Troubleshoot e-commerce application problems, including order processing failures, payment gateway issues, and cache-related performance concerns.

• Monitor WCS application health using tools like AppDynamics, Dynatrace, and Nagios, and perform proactive health checks.

• Analyze application logs to identify patterns, resolve recurring issues, and improve system stability.

• Manage scheduled jobs, batch processes, and feed file workflows to ensure smooth operations.

• Execute service restart and recovery procedures for WCS components and maintain compliance with ITIL processes for incident, problem, and change management.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 3–5 years of experience in application or technical support roles, with at least 2 years of hands-on experience in WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms.

• Strong troubleshooting skills for e-commerce application issues, including order processing, payment gateway failures, and cache optimization.

• Experience with monitoring tools (AppDynamics, Dynatrace), database technologies (DB2, Oracle, SQL Server), and basic Linux/Unix command-line operations.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Ritesh.Kumar@ akkodisgroup.com.

Pay Details: $41.00 to $56.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Hourly pay, Contract work, Temporary work, For contractors, Local area,

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