Job Description

Job Description Performs a variety of complex (senior-level) court tasks for judges, prosecutors, attorneys, pro se litigants, managers, supervisors, and other County Departments which may include: preparation, processing and reconciling a variety of legal documents and/or records; researching and resolving problems/issues; and interact effectively with the public. May serve as the court administrator or primary liaison on behalf of the courts to ensure accurate and timely response and/or recording of cases into the court's official records. May act as group/team lead under a manager or supervisor; and assist with the training of clerical staff. Relies on experience and judgment to plan and accomplish assigned tasks, under minimum supervision. Responsibilities 1. Subject matter expert and team lead by overseeing court processes in accordance with established procedures and applicable County, State and Federal statutes. 2. Researches and analyzes request to respond to inquiries, problems, issues, and exceptions to resolve discrepancies. 3. Receives, prepares, verifies and processes documents including routine correspondence and legal documents; copies forms and other materials; may process and create new cases; manage high-level cases; may schedule hearings; and ensures case information is properly entered into the court's official record. May generate reports. 4. Serves as a liaison between prosecutors, attorneys, Judges, witnesses, victims, granting and law enforcement agencies, and other County departments. May serve as court administrator on behalf of the courts. 5. Maintains confidentiality of cases. Determines action to be taken to comply with statues and court orders. Processes time sensitive documents in accordance with all applicable County, State and Federal statutes. 6. Utilizes expertise to perform quality assurance of documents; scans and indexes documents into case management system. 7. Provides individual training to clerical staff on computer systems, work processes, statutes, procedures and assists on the more complex issues. 8. Performs other duties as assigned. Qualifications Education, Experience and Training: Education and experience equivalent to an Associate's Degree from an accredited college or university in job related field of study. One (1) year experience. Special Requirements/Knowledge, Skills & Abilities: Ability to operate office equipment. Knowledge of computer applications and standard word processing software. Ability to enter data. Knowledge of criminal justice system. Ability to communicate effectively orally and in writing, organize, plan, and process work, and establish and maintain effective working relationships with employees and the general public. Ability to make decisions in accordance with established policies and procedures. Physical/Environmental Requirements: Standard office environment. May require prolonged kneeling, sitting, standing, walking, and the ability to lift and carry files, boxes, and other materials up to 25 lbs., unassisted. Dallas County

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