SAP SD OTC Business Analyst (Order-to-Cash, EDI) Job at DynPro Inc., Santa Clara, CA

cW8yNmh5dWJaeWE2RkdYUGtSNFhmNlZYa0E9PQ==
  • DynPro Inc.
  • Santa Clara, CA

Job Description

SAP SD OTC Business Analyst (Order-to-Cash, EDI)

Engagement: Full-time (DynPro) or Contract (C2C/W2)

Location: Bay Area, CA — Onsite with the team 3 days per week; occasional late PST syncs

About the work

You will own requirements and solution design for reverse/forward logistics and returns flows. You’ll partner with business, SAP, Salesforce and integration teams to move a largely manual RMA/returns process to EDI-driven automation.

What you’ll do

  • Run discovery with business teams; document as-is/to-be OTC and returns flows
  • Define specs for EDI-driven touchpoints across sales order, delivery, shipment, billing, returns, credit/debit memos
  • Configure SD for returns scenarios (order types, item categories, copy/control, pricing, movement types), and collaborate with technical teams on extensions
  • Coordinate IDoc setups and partner profiles; align message control and reprocessing procedures
  • Write integration requirements for middleware (CPI/Mule/PI/PO) and downstream systems (e.g., CRM/Service)
  • Drive UAT, cutover readiness, hypercare, and runbooks; track KPIs for cycle time and fallout reduction
  • Communicate status/risks to stakeholders; work hands-on with onshore/offshore teams

What you’ll bring

  • Strong SD OTC configuration depth across order-to-cash and returns
  • Hands-on EDI/IDoc experience: common X12 and IDoc sets used in OTC and returns; partner profiles; error handling
  • Ability to author clear functional specs, integration specs, and test cases
  • Experience working with middleware teams (CPI or similar) on mapping, acknowledgements, retries, and monitoring
  • Clear communication with business stakeholders and engineers; comfort with onsite collaboration

Nice to have

  • Exposure to service/RMA flows initiated in a CRM/Service platform
  • S/4HANA experience; WM/EWM touchpoints for returns logistics application

Job Tags

Full time, Contract work, 3 days per week,

Similar Jobs

ESS Direct

Substitute Teacher Job at ESS Direct

 ...Currently accepting applications from both certified substitute teachers and those with no teaching experience. Our hiring coordinators...  ...Hundreds of daily substitute opportunities available our online portal allows you to choose jobs on the days you want in your nearby... 

Danfoss

Automotive Customer Quality Engineer Job at Danfoss

 ...organized and a team player able to interact with employees, customers, suppliers and other stakeholders to promote and uphold the plants Quality Policy. Must be professional and effective in communicating either orally or written correspondence. Must maintain... 

Yexgo

Remote Data Entry Clerk - Typing - Part Time Entry Job at Yexgo

About The JobThis is your opportunity to begin a lifelong profession with unlimited opportunity. Discover the flexibility you've been looking for by taking a minute to finish our online application.Minimum requirements:BenefitsExcellent weekly paySafe work environment...

Soliant

Behavioral Specialist in School Setting | Somersworth, New Hampshire Job at Soliant

 ...behavior intervention plans under supervision Strong communication skills with students, staff, and families Familiarity with data collection and progress monitoring Location: Somersworth, New Hampshire High school educational environment Primary... 

Rising Star Group Llc

Hotel Front Desk Agent Job at Rising Star Group Llc

 ...Job Description Job Description We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and...