Job Description

Overview

Salesforce Quality Analyst (onsite) for a Hartford, Connecticut role. Client operates globally. Location: Hartford, Connecticut fully onsite. Duration: Long term contract. Please share your resume to [email protected].

Responsibilities

• Perform quality assurance and testing activities on Salesforce-related projects, including manual testing and verification of configurations and customizations.
• Validate Salesforce objects, fields, workflows, validation rules, flows, page layouts, and other configurations.
• Execute test cases and, where applicable, contribute to test automation discussions using tools/frameworks like Selenium or Provar.
• Test integrations involving APIs, web services, and middleware to/from Salesforce.
• Participate in performance and security validation, including access permissions, roles, and profiles within Salesforce.
• Utilize test case management and bug tracking tools (e.g., JIRA) and engage with CI/CD pipelines where relevant.
• Manipulate and validate data (imports/exports) and ensure data quality for testing scenarios.
• Communicate clearly with technical and non-technical stakeholders, interpreting requirements and reporting issues with attention to detail.

Qualifications

• Typically 37+ years in quality assurance / testing, with at least 12 years on Salesforce-related projects.
• Good understanding of Salesforce configuration and customization (objects, fields, workflows, validation rules, flows, page layouts, etc.).
• Experience with manual testing; familiarity with test automation tools/frameworks (e.g., Selenium, Provar, or similar) is often required or strongly preferred.
• Experience testing integrations (APIs, web services, middleware) to/from Salesforce.
• Some exposure to performance testing, security testing, and managing access permissions/roles/profiles within Salesforce.
• Experience using test case management tools and bug tracking (e.g., JIRA); exposure to CI/CD pipelines is a plus.
• Comfort with data manipulation and validation (data imports/exports, data quality).
• Strong verbal and written communication skills to interact with both technical and non-technical stakeholders.
• Detail-oriented with the ability to detect issues, anticipate failure points, and think critically.
• Certifications (advantageous): Salesforce Administrator, Salesforce Platform App Builder; Salesforce-specific QA certifications; ISTQB or equivalent QA certifications.

Seniority level

• Director

Employment type

• Contract

Job function

• Information Technology and Engineering

Industries

• IT Services and IT Consulting and Software Development

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