Job Description
We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Latrobe, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!
Responsibilities:
• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.
• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.
• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.
• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.
• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.
• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.
• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.
• Uphold high standards by treating all patients and staff with dignity and respect during interactions.
• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.
• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c
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