Job Description

Job Description

Job Description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

About Us

Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of language services. We deliver secure, high-quality interpretation and translation in over 80 languages for federal, state, and local agencies.

We are expanding our linguist team under a new USCIS contract and are seeking Full-Time Over-the-Phone Interpreters (OPI) with proven experience in professional interpretation and cultural communication.

Responsibilities

• Provide real-time interpretation over the phone for USCIS officers, applicants, and stakeholders.
• Accurately and confidentially interpret across immigration, legal, and administrative contexts.
• Adhere to USCIS protocols, ethics, and confidentiality standards.
• Handle scheduled and on-demand calls with professionalism.
• Support quality and compliance audits; participate in training.
• Maintain readiness for urgent or high-volume interpretation requests.

Qualifications

• Fluency in English and at least one target language (priority: Spanish, Arabic, Mandarin, Russian, Haitian Creole; rare languages encouraged).
• 2+ years of professional interpreting experience (government, legal, or immigration settings preferred).
• Familiarity with interpreter ethics and standards (NCIHC, ATA, RID guidelines).
• Strong telephone communication skills; ability to remain impartial and accurate.
• Must be able to pass a Tier 3 or Tier 5 background investigation for USCIS clearance.
• U.S. Citizenship or permanent residency (required for clearance).

What We Offer

• Competitive full-time salary with health and benefits.
• Flexible remote work with secure telephonic systems.
• Ongoing training and professional development (trauma-informed interpreting, USCIS terminology).
• Opportunity to support a mission-critical federal contract.

How to Apply

Submit the following:

1. Resume / CV highlighting OPI experience.
2. List of languages you interpret.
3. Availability (shift preferences, full-time commitment).

Apply at: [email protected]
Subject line: OPI Interpreter Application [Language]

This is a remote position.

Job Tags

Permanent employment, Full time, Contract work, Local area, Remote work, Flexible hours, Shift work,

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