*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree or an IT Certification into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual*
One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team.
This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred.
*We are looking to set up interviews as early as this week*
* CompTIA Certifications are desirable for this role *
Job Description:
Our client a large Healthcare System throughout the Midwest has a multiple openings to support a project to upgrade their technology. This will be replacing old PC's and upgrading to new devices in Windows 11. We are looking for IT Technicians that can work 1st shift on-site.
Skills:
* To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
* Swapping out laptops/desktops and deploying Windows 10 and Windows 11
* Re-imaging windows 11 onto machines from windows 10
* To assist all our users with any logged IT related incident when called upon
* To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
* To accurately record, update and document requests using the IT service desk system
* To install and configure new IT equipment
* To resolve incidents and upgrade different types of software and hardware
* To resolve incidents with printers, copiers, and scanners
* To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
*Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties*
* CompTIA Certifications are desirable for this role *
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ [teksystems.com]( (no space in email address) *
*Pay and Benefits*
The pay range for this position is at $23.00 an hour.
*Workplace Type*
This is a fully onsite position in Mason City, Iowa.
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