Job Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This is an on-call casual position responsible for responding to disasters in support of state and federal government efforts. The Crisis Counselor may be deployed for periods ranging from 14 to 120 days to areas impacted by significant disasters across the United States and its territories. Compensation rates will vary depending on the specific disaster and location. 

The Crisis Counselor will provide emergency behavioral health care and case management for individuals effected by a natural disaster. This work will be provided onsite.

Key Responsibilities

• Offer immediate psychological first aid and emotional support to individuals affected by disasters, helping them cope with trauma and stress. 
• Conduct assessments to identify individual and community needs, prioritizing those requiring urgent mental health support. 
• Utilize crisis intervention techniques to de-escalate situations and provide appropriate coping strategies for individuals in distress. 
• Serve as a liaison between affected individuals and local relief services, ensuring effective communication and access to necessary resources. 
• Collaborate with clients to create personalized crisis response plans that address their immediate emotional and practical needs. 
• Lead support groups and community workshops to provide psychoeducation, sharing coping strategies and promoting resilience. 
• Work alongside local, state, and federal disaster response agencies to coordinate efforts and ensure comprehensive care for those affected. 
• Maintain accurate and confidential records of counseling sessions, assessments, and treatment plans, complying with relevant privacy regulations. 
• Be sensitive to the diverse backgrounds of clients, adapting counseling approaches to be culturally appropriate and effective. 
• Engage in Self-Care: Actively participate in self-care practices and supervision to mitigate the emotional impact of working in disaster settings and maintain personal well-being. 
• Ongoing Training: Participate in regular training and professional development opportunities related to disaster response and mental health best practices. 
• Crosstrain to work within in the clinics, emergency room, and inpatient units. 
• On-call rotation schedule participation as needed. 

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Required Skills and Knowledge 

• Previous experience in mental health counseling or other related fields.  
• Familiarity with community mental health resources.  
• Excellent written and verbal communications skills.  
• Ability to build rapport with clients.  
• Strong leadership qualities. 

Education/License Required:

• Master's degree in psychology or social work.
• Currently Licensed in State US State or Territory. 

Physical Demands: 

• Work is normally performed in Austere conditions
• Work involves sitting and standing for prolonged periods of time. 
• May require bending, stooping and lifting up to 15 lbs. 

Other Special

Qualifications

• US Citizen 
• Live near a major airport
• Be able to respond to site within 72 hours 
• Clear a Child Neglect and Abuse Check and other background requirements.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws. 

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