Desktop Support Technician Job at TEKsystems, Syracuse, NY

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  • TEKsystems
  • Syracuse, NY

Job Description

*Key Responsibilities*
* Troubleshoot issues with desktops, laptops, monitors, printers, and related IT equipment.
* Coordinate with on-site support vendors to resolve hardware issues at remote locations.
* Prepare, image, ship, and track computers and accessories.
* Maintain accurate asset inventory throughout the device lifecycle.
* Manage incident and task tickets in the ticketing system, ensuring adherence to SLAs.
* Provide exceptional technical support to users both remotely and in person.
* Create and update documentation and knowledge base articles for internal use.
* Collaborate with IT teams and other departments to resolve cross-functional issues.
* Assist with user training and provide guidance as needed.
* Support technology-related projects and deployments as required.
*Job Type & Location*
This is a Contract position based out of Syracuse, NY.
*Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Syracuse,NY.
*Application Deadline*This position is anticipated to close on Jan 5, 2026.
h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Contract work, Temporary work, Remote work,

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