Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. Provide first/second level contact and problem resolution for customer issues. b)Work with Third Party Vendors to remediate complex AV issues as needed. c)Provide timely communication on issue status and resolution. d)Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
...Job Description This role is not open for submissions from outside staffing agencies \n \n Plant Manager \n \n We are actively seeking a Plant Manager for our New Berlin, WI facility. The Plant Manager will direct and manage plant operations with overall...
...Basic computer and internet skills No experience required To Qualify: You must be 18+ years old Have a desire to work from home Looking to earn extra income Requirements Access to a computer or smartphone Have high-speed internet access...
...for the Southeast U.S., and we are currently hiring experienced operators to join our team of industry-leading professionals! PLEASE... ...: Minimum 2 years as a professional Bobcat type skid steer loader/equipment operator VALID CLASS A CDL drivers license...
...to remediation. The Environmental Project Manager must have extensive experience with New York State Department of Environmental Conservation (NYSDEC) programs including but not limited to the Brownfield Cleanup Program and Spills program and on environmental...
A government agency is seeking a Deputy Chief Information Officer for Enterprise Applications in Washington, DC. This role involves managing an enterprise cloud ecosystem to enhance IT service delivery and operational efficiency. Successful candidates should exhibit strong...