Customer Service Representative Job at Mr. Rooter Plumbing of Mid Michigan, Mount Pleasant, MI

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  • Mr. Rooter Plumbing of Mid Michigan
  • Mount Pleasant, MI

Job Description

Job Description

Job Description

We’re looking for a friendly, motivated Customer Service Representative to join our growing team! In this role, you’ll be the first point of contact for our customers, helping to ensure they receive the support and solutions they need.

What You’ll Do:

  • Respond to customer inquiries via phone, email, and other channels with professionalism and care

  • Provide accurate information about our products and services

  • Troubleshoot and resolve customer concerns in a timely manner

  • Maintain detailed and accurate customer records

  • Stay up to date on product knowledge to provide the best support possible

  • Contribute to a positive customer experience and help build lasting relationships

What We’re Looking For:

  • Prior experience in customer service, sales, or a related field (preferred but not required)

  • Strong communication skills—both verbal and written

  • A positive, professional, and team-oriented attitude

  • Ability to multitask, prioritize, and stay organized in a fast-paced environment

  • Problem-solving skills and the ability to build rapport with customers

Why You’ll Love Working With Us:

  • Supportive team environment with opportunities to grow

  • A chance to make a real impact by helping customers every day

Company Description

Imagine spending your days doing what you love while providing top-notch service to our wonderful customers. We are a full-service plumbing and drain cleaning company that specializes in underground solutions, and we have all the cutting-edge equipment you could ever dream of to make your workday smooth and efficient.

Join us and take your plumbing career to the next level! Don’t miss out on the chance to be part of an exceptional team—apply now and let’s make a splash together! ✨

Company Description

Imagine spending your days doing what you love while providing top-notch service to our wonderful customers. We are a full-service plumbing and drain cleaning company that specializes in underground solutions, and we have all the cutting-edge equipment you could ever dream of to make your workday smooth and efficient. \r\n\r\nJoin us and take your plumbing career to the next level! Don’t miss out on the chance to be part of an exceptional team—apply now and let’s make a splash together! ✨

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