Business Mentor: E-Commerce Job at SCORE W. Massachusetts, Springfield, MA

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  • SCORE W. Massachusetts
  • Springfield, MA

Job Description

Leverage your skillset to give back helping entrepreneurs introduce e-commerce into their sales and marketing mix.

In this position you will be able to guide clients through the platform selection, the set up process, and the best practices for their business.

You will have the opportunity to use your skills and experience to help clients learn how to promote their products and services.

Desirable skills:

  • Online store platforms (Shopify, WooCommerce, Wix, Squarespace, BigCommerce, etc.)
  • Marketplace knowledge (Amazon, eBay, Etsy, Walmart Marketplace, etc.)
  • Payment systems (Stripe, PayPal, Square, etc.) and basic knowledge of PCI compliance/security
  • Order fulfillment & logistics (shipping, dropshipping, inventory management, returns)
  • Customer service best practices for online businesses

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