Benefits:
vacation
sick time
401(k)
Bonus based on performance
Call Center / Scheduling Representative
Job Type: Full-Time Schedule: Wednesday – Friday , 9:00 AM – 6:00 PM
Initial training in Burbank / Glendale, then Remote
Required Qualifications
Fluent in Armenian required
Previous dental or medical call center experience required
High school diploma or equivalent
Excellent verbal and written communication skills
Strong customer service and organizational abilities
Experience with dental software (Open Dental preferred)
Punctual, dependable, and committed to fixed schedule
Job Responsibilities
Patient Communication & Scheduling
Answer and manage high-volume inbound calls with professionalism and courtesy
Schedule, confirm, and adjust patient appointments using dental software
Provide accurate information on services, insurance, and office policies
Handle appointment changes, cancellations, and inquiries promptly
Make outbound calls for reminders, follow-ups, and schedule fills
Coordination & Documentation
Maintain accurate and detailed patient notes in scheduling system
Coordinate with clinical and front office staff to optimize provider schedules
Ensure all calls, inquiries, and appointments are documented properly
Compliance & Confidentiality
Adhere to HIPAA standards and maintain strict patient confidentiality
Follow internal office protocols and communication guidelines
Support a respectful, patient-centered communication environment
The absence of specific duties in this description does not exclude them from the role if they are similar, related, or logically associated with the position. Additional responsibilities may be assigned or requested by management or executive leadership as needed.
Job Benefits
Paid and Unpaid Vacation
Sick Leave: 40 hours paid sick days annually.
Company Paid Holidays: 5 major holidays per year
Performance Based Incentives may be available
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law
Flexible work from home options available.
...Front End Developer Job Summary: As a Front End Developer, you will be responsible for building intuitive, responsive, and accessible user interfaces for our web-based HR and payroll solutions. You will collaborate closely with UX designers, product managers, and back...
...aggregations-colors, large orders and emergency orders. # Generate labels for ballistic and box # Organize and match the outer shell material with the correspondent ballistic # Responsible for working according to the company's safety and quality standards. # Maintains...
...Job Description Excel Medical is a dynamic and innovative telehealth company specializing... ...men and women. We pride ourselves on our science-based protocol that delivers life-... ...practice is seeking a dedicated Medical Liaison to join our team in Uptown Charlotte. In...
...backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Manufacturing Engineering Teams are process leaders for stamping, molding or assembly related topics, ensuring the processes are running at optimum...
...Apply now. A Brief Summary of This Position: Valmont is currently seeking a highly motivated and talented individual for the Design Drafter Co-op Intern position in the Global Utility Division. We are looking for a highly driven individual who will be an active participant...